24/7 technical support

Keep your printer in production

Support 24 hours a day, 7 days a week: maintenance, DLP projector repair and original spare parts for ETEC / EnvisionTEC printers, including discontinued models.

Technician repairing an optical projection module

What we do

01

Installation and training

We install the printer at your site and train your team, up to the first production run.

02

Scheduled maintenance

Regular checks, cleaning and calibration to reduce downtime.

03

DLP projector repair

Diagnosis and repair of projectors, electronic boards and optical components.

04

Original spare parts and consumables

Trays, separation films, build platforms and original ETEC parts.

How it works

  1. 1
    RequestFill in the form or call us with the model and the problem.
  2. 2
    DiagnosisWe analyse the fault, also from photos and videos, and send you a quote.
  3. 3
    RepairWe repair on site or in our workshop, with original parts.
  4. 4
    Test and restartWe test the printer before it goes back into production.

Supported models

Current range
D4K ProEinsteinEinstein Pro XLPro XL
Discontinued models
Envision OnePerfactory P3Perfactory P4P4KMicro PlusDesktop PlusAureusVida

Official ETEC / DH Care service contracts are also available, in Bronze, Silver and Gold levels.

Request service

Describe the problem: the more details you give us, the faster we can help. If you have photos or videos of the fault, attach them.

+39 352 065 4208 office@voxelium3d.it Via Nazionale 33, 43044 Gaiano (PR), Italy